Core units

• BSBCRT311 – Apply critical thinking skills in a team environment
• BSBPEF201 – Support personal wellbeing in the workplace
• BSBSUS211 – Participate in sustainable work practices
• BSBTWK301 – Use inclusive work practices
• BSBWHS311 – Assist with maintaining workplace safety
• BSBXCM301 – Engage in workplace communication

Elective units

• BSBOPS304 – Deliver and monitor a service to customers
• BSBOPS305 – Process customer complaints
• BSBPEF301 – Organise personal work priorities
• BSBPEF302 – Develop self-awareness
• BSBTEC301 – Design and produce business documents
• BSBTEC302 – Design and produce spreadsheets
• SIRXPDK001 – Advice on products and services

To enrol, applicants must be at least 16 years old, complete a Language, Literacy and Numeracy Assessment, and have adequate English proficiency (Australian Core Skills Framework level 3 or higher). Industry experience is not necessary but is recommended. Learners need minimum computer literacy, access to Microsoft Office 365 and unrestricted internet, the ability to record assessments, and a Unique Student Identifier (USI) at enrolment. Full details are provided in the Student Handbook.

Our virtual classroom provides individuals and organisations with a convenient, flexible way to upskill and reskill. Through the online learning platform, learners can readily access course materials, engage in discussions and collaborate with peers.

The course offers several intakes throughout the year, so learners can commence their studies at a time that aligns with their schedule.

Upskilling and reskilling lead to positive outcomes for both individuals and organisations.

For individuals: increased earning potential, improved job prospects, enhanced career mobility and advancement, greater job satisfaction, and reduced risk of job displacement.

For organisations: increased productivity and profitability, improved employee morale and retention, reduced recruitment and training costs, and enhanced innovation and competitiveness.

The Certificate III in Business is a solid foundation for learners to pursue further education, including diploma courses and other relevant qualifications. On completion, graduates are equipped to confidently proceed to the next stage of their academic journey.

Learners may possess prior knowledge and skills that align with the course curriculum, particularly those already working in industry. Our Recognition of Prior Learning (RPL) process enables individuals to gain credit for these competencies, which may reduce the course duration.

Before applying, learners will need the following:

• Photo of a Green Medicare Card, Passport or Birth Certificate (in colour)
• USI number – visit usi.gov.au to look up or create a USI

Is it worthwhile to pursue a Certificate III in Business?
Certainly. This course offers a robust framework that can unlock opportunities, with competencies and insights that hold significance across various organisational levels.

What is the difference between a Certificate I, II, III, IV and Diploma?
Certificates I and II provide fundamental vocational skills for routine work. Certificates III and IV offer more advanced skills – a Certificate III enables skilled work, a Certificate IV specialised knowledge. A Diploma is a level 5 qualification for advanced skilled work and can be credited towards university study.

What is the assessment process?
A blend of knowledge-based questions, hands-on case studies and practical activities. There are no conventional exams.

What is the certification process?
On successful completion, learners receive a nationally recognised Certificate III in Business. Partially completed courses receive a Statement of Attainment for the units satisfactorily completed.

What support is available for virtual learners?
Our dedicated team provides technical and academic support throughout your learning journey.

Are there networking opportunities?
Yes – our online learning platform emphasises collaboration and interaction, cultivating a vibrant, inclusive community of learners.