Aged care is one of the fastest-growing industries in Australia due to being an ageing population. This qualification will provide learners with the skills and knowledge to provide person-centred approach to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Students will learn to assist clients to maximise and maintain independence and build well-being. Training and assessment will ensure learners are able to work legally and ethically with a diverse range of people, within the scope of practice for a support worker, applying a holistic person-centred approach and providing safe healthy support in a direct care environment.

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.