BSB50120 - Diploma of Business - Operations

This qualification reflects the role of individuals in a variety of Business Services job roles whilst ensuring that all the business functions are in line with the organisational goals. These individuals may have frontline management accountabilities.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.

They apply a broad range of competencies using discretion, judgment, and relevant theoretical knowledge. They may provide operational advice and support to a team.


This qualification will equip you with the skill to pursue the following careers:

  • Operations Officer

  • Business Operations Manager

  • Logistics Manager

  • Operations Team Leader

  • Supply Chain Manager


Online: 52 Weeks


Staff could obtain the nationally recognised qualification after they complete the training.


  • BSBXCM501

    Lead communication in the workplace

  • BSBOPS501

    Manage business resources

  • BSBSUS511

    Develop workplace policies and procedures for sustainability

  • BSBCRT511

    Develop critical thinking in others

  • BSBFIN501

    Manage budgets and financial plans

  • BSBCMM511

    Communicate with Influence

  • BSBPEF501

    Manage personal and professional development

  • BSBPMG530

    Manage project scope

  • BSBTWK502

    Manage team effectiveness

  • BSBOPS502

    Manage business operational plans

  • BSBOPS504

    Manage business risk

  • BSBTWK503

    Manage meetings

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Online Course Application

For individual domestic applicants, please click the below button to enrol on your online course. You will be able to access your Online Learner Account after the enrolment is finalised.

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Traineeship Application

For traineeship applicants, if you are a business employer and want to apply traineeship course for your employees, please click the below button

Traineeship Application