CERTIFICATE III · AQF 3
Certificate III in Hospitality
SIT30622 · Delivered by Shafston School of Business, RTO 45694
Course code
SIT30622
Units
15 units of competency
Duration
2 years (Year 11 and Year 12). Class contact plus practical service periods in a working hospitality…
Delivery
Online for theory, plus a required in-person work placement: at least 36 service periods in a working…
About this course
Who it suits, and how it runs
The Certificate III in Hospitality prepares students for front-of-house work in cafes, restaurants, hotels, clubs and events. Students learn customer service, food and beverage service, coffee making, safe work and food safety practices, and how to coach others. It is a practical course and much of the learning happens on the floor.
One core unit, SITHIND008 Work effectively in hospitality service, requires a minimum of 36 complete service periods in a hospitality environment. This is why the course includes an in-person work placement: students complete their service periods in a working hospitality venue or their school's own facility, while Shafston provides the trainer, assessment and RTO oversight.
Who this course suits
✓ Students who enjoy practical, people-facing work and want a qualification they can use in casual employment straight away.
✓ Schools with an existing hospitality facility that want to offer a Certificate III rather than stopping at Certificate II.
✓ Students considering the tourism, events or hotel management pathway at university or TAFE.
Key facts
Credits, entry requirements, fees
QCE credits (Qld example)
8 credits on completion (Core category). Credits count towards the 12 completed Core credits required for a QCE.
ATAR (Qld example)
In Queensland, yes. A completed Certificate III can be the fifth input in an ATAR calculation (with four General subjects).
Duration and load
2 years (Year 11 and Year 12). Class contact plus practical service periods in a working hospitality venue or the school's own facility.
Delivery models
Online for theory, plus a required in-person work placement: at least 36 service periods in a working hospitality venue, arranged with Shafston. Schools with their own hospitality facility can also run the course as a partnership.
Entry requirements
Currently enrolled in Year 11 or Year 12; able to attend an in-person work placement in a hospitality venue; LLND assessment at enrolment; USI; photo ID.
University entry
Most institutions set their own selection rank for a completed qualification, separately from the ATAR. How VET is used for university entry →
Fees
Contact us for fee information.
Course units
15 units of competency: 6 core and 9 electives. Elective units below are indicative and are confirmed in the Shafston Training and Assessment Strategy with the partner school.
SITHIND006
Source and use information on the hospitality industry
SITHIND008
Work effectively in hospitality service (36 service periods)
SITXCCS014
Provide service to customers
SITXCOM007
Show social and cultural sensitivity
SITXHRM007
Coach others in job skills
SITXWHS005
Participate in safe work practices
SITXFSA005
Use hygienic practices for food safety
SITHFAB021
Provide responsible service of alcohol (certificate issued when the student meets state age requirements)
SITHFAB025
Prepare and serve espresso coffee
SITHFAB027
Serve food and beverage
Electives 5–9
Selected with the partner school from the SIT Training Package, for example non-alcoholic beverages, financial transactions, customer interaction and teamwork
Assessment and where it leads
How you are assessed, and what follows
Assessment
Competency based. Observation of practical service in a hospitality setting, a service period log, knowledge questions, role plays and short projects.
Further study
Certificate IV in Hospitality, Diploma of Hospitality Management, Certificate IV in Kitchen Management.
Employment
Food and beverage attendant, barista, front office assistant, function attendant, cafe or restaurant team member.
University
Pathways into tourism, events and hotel management degrees, often through a university college diploma.
The fine print · Obligation statement
Obligation statement. Students are provided with every opportunity to complete the qualification; employment is not guaranteed on completion. Students competent in all units receive the qualification and record of results issued by Shafston International Pty Ltd trading as Shafston School of Business (RTO 45694); students who complete some units receive a Statement of Attainment. Completed units are reported to the student’s state curriculum authority (in Queensland, the QCAA learning account). Individual enrolments are delivered by Shafston, online plus an in-person work placement; where a school partners with Shafston, delivery is under a written third-party arrangement with that school. Information current at time of writing; see training.gov.au for national qualification details.