CERTIFICATE III · AQF 3
Certificate III in Business
BSB30120 · Delivered by Shafston School of Business, RTO 45694
Course code
BSB30120
Units
13 units of competency
Duration
4 terms
Delivery
Online (Virtual) for individual enrolments.
About this course
Who it suits, and how it runs
The Certificate III in Business is the entry qualification for the business world. Students learn to communicate in a workplace, work safely and inclusively, use business software, produce documents and spreadsheets, and deliver customer service. Learning is built around routine business tasks that students will meet in any first job.
At Shafston School of Business the course is timetabled like a school subject. Students attend one lesson a week with their Shafston trainer and complete the rest of their work through the online Learning Management System. There are no exams. Students are assessed on whether they can do each task to the required standard.
Who this course suits
✓ Students who want a nationally recognised qualification before they leave school, whatever pathway they take afterwards.
✓ Students who need to build senior certificate credits in a subject that does not rely on examination results.
✓ Students studying four General subjects who need a fifth input to be eligible for an ATAR.
✓ Students planning to move on to a Certificate IV or Diploma in Year 12 or after school.
Key facts
Credits, entry requirements, fees
QCE credits (Qld example)
Up to 8 credits on completion (Core category). Credits count towards the 12 completed Core credits required for a QCE.
ATAR (Qld example)
In Queensland, yes. A completed Certificate III can be the fifth input in an ATAR calculation (with four General subjects).
Duration and load
4 terms, about 2 hours of class time per week plus 1 to 2 hours of self-paced study.
Delivery models
Online (Virtual) for individual enrolments. Schools that partner with Shafston can arrange other delivery models.
Entry requirements
Currently enrolled in Year 10, 11 or 12; sound English; an LLND assessment at enrolment; a Unique Student Identifier (USI); photo ID.
University entry
Most institutions set their own selection rank for a completed qualification, separately from the ATAR. How VET is used for university entry →
Fees
Contact us for fee information.
Course units
13 units of competency: 6 core and 7 electives. Elective units are the approved Shafston selection.
BSBCRT311
Apply critical thinking skills in a team environment
BSBPEF201
Support personal wellbeing in the workplace
BSBSUS211
Participate in sustainable work practices
BSBTWK301
Use inclusive work practices
BSBWHS311
Assist with maintaining workplace safety
BSBXCM301
Engage in workplace communication
BSBTEC201
Use business software applications
BSBPEF301
Organise personal work priorities
BSBPEF302
Develop self-awareness
BSBOPS304
Deliver and monitor a service to customers
BSBOPS305
Process customer complaints
BSBTEC301
Design and produce business documents
BSBTEC302
Design and produce spreadsheets
Elective units marked in the guide with an asterisk are confirmed in the Shafston Training and Assessment Strategy.
Assessment and where it leads
How you are assessed, and what follows
Assessment
Competency based. Knowledge questions, practical tasks, business documents and spreadsheets, customer service role plays and short projects, submitted through the Learning Management System. Students who are not yet competent receive feedback and another attempt.
Further study
Certificate IV in Business, Certificate IV in Marketing and Communication, Diploma of Business.
Employment
Administration officer, customer service representative, receptionist, office junior, data entry operator.
University
Many universities and their colleges accept a completed Certificate III for diploma entry or guaranteed-admission schemes. Rules vary by institution.
The fine print · Obligation statement
Obligation statement. Students are provided with every opportunity to complete the qualification; employment is not guaranteed on completion. Students competent in all units receive the qualification and record of results issued by Shafston International Pty Ltd trading as Shafston School of Business (RTO 45694); students who complete some units receive a Statement of Attainment. Completed units are reported to the student’s state curriculum authority (in Queensland, the QCAA learning account). Individual enrolments are delivered online directly by Shafston; where a school partners with Shafston, delivery is under a written third-party arrangement with that school. Information current at time of writing; see training.gov.au for national qualification details.